I can’t access billing or credit-refund requests. Please contact Flux support through Contact Support; they can view the request and its status.

Yes. I can access and read the project document “Credit Refund Request.” I’ve read its full contents. I can also summarize, review, or edit the document, but I cannot access the actual billing/refund ticket or approve credits.

Added the attached text to the end of the Credit Refund Request document under “Confirmed non-persistence of the reported completed conversion.”